Nice to meet you,
I'm Anoushka.

Hi there, I'm an0ushka!
A UX Designer at BECU, exploring how Conversational AI can make support feel more human. Prior to this, I worked with Amazon while pursuing my Master's in HCDE at University of Washington.

Hi there, I'm an0ushka!

A UX Designer at BECU, exploring how Conversational AI can make support feel more human. Prior to this, I worked with Amazon while pursuing my Master's in HCDE at University of Washington.

A UX DESIGN INTERN AT BECU, EXPLORING HOW CONVERSATIONAL AI CAN MAKE SUPPORT FEEL MORE HUMAN. PRIOR TO THIS, I WORKED WITH AMAZON ON CREATING A MORE SUSTAINABLE EXPERIENCE AROUND REFURBISHED SHOPPING ALL WHILE PURSUING MY MASTER's IN HCDE AT UNIVERSITY OF WASHINGTON.

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Designing Smarter & Intuitive
Financial AI Assistants.

How might we evolve a traditional chatbot into an assistant that genuinely supports members in their daily financial tasks?

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Designing Smarter & Intuitive
Financial AI Assistants.

How might we evolve a traditional chatbot into an assistant that genuinely supports members in their daily financial tasks?

View case study

Enhancing Mobile Banking App Usability

A leading bank wanted to revamp their mobile app to provide a more user-friendly and secure experience

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Making Refurbished Shopping Trustworthy

How might we create an experience that helps shoppers feel informed, confident, and safe when choosing refurbished products?

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Making Refurbished Shopping Trustworthy

How might we create an experience that helps shoppers feel informed, confident, and safe when choosing refurbished products?

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E-commerce Website Redesign

Redesigned an existing e-commerce website to improve the user experience and increase sales, including a streamlined checkout process and improved navigation.

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Simplifying Fund Management

How might we enable users to import, view, and manage all their investments from one place?

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Simplifying Fund Management

How might we enable users to import, view, and manage all their investments from one place?

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Streamlining E-commerce Navigation

The client, a well-established e-commerce platform, sought to improve their website's navigation to enhance user experience and increase conversion rates.

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